Health Insurance Information

Faculty and staff traveling abroad on university business are automatically covered by GeoBlue’s insurance plan. To register and access important plan information, you must follow these steps:

  • Visit GeoBlue’s travel registration website.
  • Enter GW’s Group Access Code: QHG99999GWBT
  • Create a user profile by entering your name, email address and password. Your password is user-generated, so please choose something that you are likely to remember in the future.
  • Once you are logged in, you will have access to various benefit information as well as online and mobile self-service tools. You can locate medical providers abroad, view country security profiles and print your insurance ID card.
  • To print your insurance ID card, click the “Print ID Card” link on the GeoBlue Member Hub webpage. Be sure to carry this card with you while you travel.


For help with the faculty and staff insurance registration process contact GeoBlue:

Students traveling abroad on GW affiliated or sponsored travel are required to enroll in health insurance through GW’s partner, GeoBlue, for the duration of travel. This will allow access to GeoBlue’s vast network of doctors and hospitals abroad, as well as medical referrals and country-specific health and safety information. Once your travel registration/application is processed in GW Passport, you will have access to the GeoBlue insurance enrollment website.

GW students traveling as part of a group program may be enrolled by their group leader/travel administrator.  Be sure to ask your group leader if individual GeoBlue enrollment in required.

GeoBlue Basics

Once you have enrolled in GeoBlue, you will receive a “Welcome to GeoBlue” email.  Use this information to Register online or via the GeoBlue app.  If you were previously enrolled in GeoBlue, no need to re-register – you can use your same credentials for login.

Through the website or app you can Find an International Provider (medical, dental, mental health care).

Predeparture Planning

If you have a pre-existing condition, routinely take prescription medication, and/or anticipate seeing a doctor while abroad, we recommend completing GeoBlue’s Pre-Departure Questionnaire.  This confidential questionnaire will allow you to speak with a GeoBlue representative/nurse about your condition, any prescriptions you take, and allow you to locate a physician in your host country in advance of travel.

You can complete the Pre-Departure Questionnaire prior to enrolling in GeoBlue (leave the Member ID # blank). 

Q:  PDQ Group Code

Q:  Would you like to speak with a nurse before you go abroad?
A:  Yes, contact me regardless of my answers

Medical Emergency

In the event of a medical emergency, go to the nearest hospital for treatment.  Be prepared to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement.

Call GeoBlue at +1-610-254-8771 so they can assist and monitor your care.  GeoBlue may be able to arrange a Direct Pay.

Find an International Provider

Through the website or app you can Find a Provider (medical, dental, mental health care).  You can see any physician outside the US – you will need to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement OR, if you select a physician in GeoBlue’s network, you have the option to click Request Direct Pay at least two days prior to your appointment.


Download the Global TeleMD app (you will need your certificate number from the “Welcome to GeoBlue” email to request a same day virtual or phone appointment with a general medicine physician (available 24/7).


Call the Employee Assistance Program (EAP) Service Center at +44 20 8987 6228 to speak with a counselor 24/7.

Domestic (US Health Insurance)

As GeoBlue only applies to medical care outside the US, be sure to maintain your domestic (US) health insurance policy.  In the event of a medical emergency abroad which may necessitate a return to the US for care/recovery, you will need continuing coverage in the US.

COVID-19 Coverage

See information on COVID-19 coverage at: Student COVID-19 Plan Benefit.